At Sports Shoe Shop, we understand that getting your new running shoes to you quickly and efficiently is just as important as the quality of the shoes themselves. That’s why we’ve streamlined our delivery process to ensure you receive your order in the shortest possible time, no matter where you are in the world.
Shipping Options
We offer two convenient shipping options to suit your needs:
- Standard Shipping: For those who need their shoes a bit faster, we use DHL or FedEx. This option costs $12.95 and delivers your order within 10-15 business days after dispatch.
- Free Shipping: For orders over $50, we offer free shipping via EMS. This option delivers your order within 15-25 business days after dispatch.
Order Processing
Once you place your order, our team works diligently to process it within 1-2 business days. This ensures that your shoes are packed and ready for dispatch as quickly as possible.
Global Reach
We are proud to serve runners from all corners of the globe, with the exception of a few remote areas. Whether you’re in the bustling cities of Europe, the vast landscapes of North America, or the vibrant communities of Asia (excluding certain remote regions), we’ve got you covered.
Tracking Your Order
Once your order is dispatched, you will receive a tracking number via email. This allows you to monitor the progress of your delivery and know exactly when to expect your new running shoes.
Returns and Exchanges
We want you to be completely satisfied with your purchase. If for any reason you need to return or exchange your shoes, you have 15 days from the date of receipt to do so. Please ensure the shoes are in their original condition and packaging.
Contact Us
If you have any questions about your delivery or need assistance with your order, our customer service team is here to help. You can reach us at [email protected].
Thank you for choosing Sports Shoe Shop. We look forward to being a part of your running journey!